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Service Communications 2024

Following on from our recent last order dates communication, we would like to detail out the below additional information for your reference.

WARRANTY /CUSTOMER SERVICE REQUESTS

The Stevens warranty period of 12 months will still stand and be honoured by HD UK Trade.

To make a claim, please continue to use our Stevens contact number of 01356 625111 or email enquiries@stevensscotland.co.uk

Where possible, we will replace any like for the like faulty products. For any products we cannot directly replace, an alternative will be suggested. If no suitable, a credit will be offered.

ACCOUNT/STATEMENT QUERIES

For any account or statement queries, please continue to email accounts@stevensscotland.co.uk

Standard payment terms will continue to apply. We will issue a year end statement to all relevant customers. You will continue to have access to view your invoices on the portal.

ASM’s

Your Area Sales Managers will continue to be the same, please see contact details below.

SCOTLAND – AREA 1

Kenny Mowatt

07860 848435

kenny.mowatt@hdgroupuk.com

CUMBRIA,NORTH EAST & NORTH YORKSHIRE – AREA 2

Andrew Pickering

07767 474362

andrew.pickering@hdgroupuk.com

WALES & NORTH WEST – AREA 3

Danny Simpson

07918 755392

danny.simpson@hdgroupuk.com

THE MIDLANDS & NORTH WEST – AREA 4

Iain White

07876 406157

iain.white@hdgroupuk.com

EASTERN ENGLAND & SOUTH YORKSHIRE – AREA 5

John Attenborough

07423 479159

john.attenborough@hdgroupuk.com

SOUTH WEST ENGLAND – AREA 6

Colin Moore

07917 034868

colin.moore@hdgroupuk.com

CENTRAL SOUTHERN ENGLAND – AREA 7

Karl Burn

07736 792132

karl.burn@hdgroupuk.com

SOUTH EAST ENGLAND – AREA 8

Phil Morgan

07803 236506

phil.morgan@hdgroupuk.com

INTERNAL SALES

Lee Benedetti

01469 296077

lee.benedetti@hdgroupuk.com